Situation: A multi-hospital health system was suffering from outdated block schedules, poor patient access, excessive overtime hours, and lagging financial performance.

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The Fix:

• A holistic block refresh across sites helped them rebalance access to their ORs and create capacity for growing surgical practices

• Modern dashboards and tools allowed operations managers to better diagnose root causes of late starts, overtime hours, and other challenges

• Monthly reporting to surgeons and their teams helped promote transparency and accountability for on-time starts, block releases, and other key behaviors

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Impact: The system estimated the performance improvements, enabled by this tranformation, would allow them to generate $3-5M of incremental EBITDA annually.